The Showing Assistant is responsible for answering incoming calls, scheduling appointments, contacting all associated parties, recording in Appointment Manager software, and providing administrative support to enable the Showing Coordinators to perform their duties. The position requires a personable, team-oriented and professional disposition as well as a high level of verbal communication skill. Must be able to clearly and accurately explain detailed instructions to caller. Requires ability to multi-task, simultaneously using software while communicating to caller.

This is a part-time, weekends only position. The hours are Saturdays and Sundays 9am-5pm CST, working fully in office.

Essential Job Responsibilities

• Answer incoming calls to set, reschedule or cancel appointments by contacting all parties involved to include, but not limited to, buyer's agents, listing agents, agent assistants, homeowners, builders, home-tenders, tenants, estate executors, maids/housekeepers, nanny/caregivers, concierge, guards. Pay close attention to specific handling instructions for each listing.

• Assist with Prime/Back-up notification calls, check department emails, check department phone messages, record appointment counts, call for early appointments, take out trash, call manager with a weekend recap report, transfer calls at time of close to last Prime agent.

• Be available to MTSIR agents for emergency requests which may include, but not limited to, accessing MLS info, locating phone numbers, accessing feedback info, reporting showing frequency of listings, etc.

• Other duties assigned by manager or "anchor" to assist in the operation of the office / department.

Qualifications/Selection Criteria:

• Must handle heavy call volume / multiple calls at once

• Excellent customer service / communication skills

• Ability to accurately book appointments and give instructions

• Basic PC skills required, using simultaneously with telephone calls

• Real Estate industry experience with Appointment Manager and Showing Time is a plus!

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Sotheby's International Realty® (https://www.sothebysrealty.com/eng) is one of the world’s most prestigious names in real estate and this luxury real estate franchise network was created in 2004. Since that time it has grown to approximately 990 franchise and company owned offices globally and over 24,000 independent sales associates in 75 countries and territories. Franchise affiliates benefit from an association with the venerable, centuries-old Sotheby’s auction house. Sotheby’s International Realty is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc. (http://www.anywhere.re/)  (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate (https://www.bhgre.com/) , Century 21® (https://www.century21.com/) , Coldwell Banker® (https://www.coldwellbanker.com/) , Coldwell Banker Commercial® (https://www.cbcworldwide.com/) , Corcoran® (https://www.corcoran.com/) , ERA® (https://www.era.com/) , and Sotheby's International Realty® (https://www.sothebysrealty.com/eng)

The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures.  Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey.  With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.

At Anywhere Real Estate, diversity fuels success – for our company, for our employees, and for our industry. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone’s next move. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value diversity – respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company’s diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report (https://assets.website-files.com/633f08923c4c519693723aa5/63f7690462db639dcd8b18de_Anywhere%20CSR%20Report%202022.pdf) .

You’ll find our commitment to diversity reflected in our achievements:

• Recognized as one of the World’s Most Ethical Companies since 2011.

• Anywhere has also been designated a Great Place to Work since 2019.

• Recognized by Fortune as one of America’s Most Innovative Companies.

• Honored by Forbes as one of the World’s Best Employers for Diversity and Top Female Friendly Companies.

With a diverse employee population, we know we will succeed together and move real estate to what’s next. We hope you’ll join us.